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FiveTran: Exploring data innovation in healthcare
Reimagining Data and Analytics in Healthcare: Balancing Innovation, Governance, and Patient Outcomes Healthcare is at an inflection point. The industry is awash in data, yet the ability to turn that information into insight remains…
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SnowflaKe Summit 2023
“Modernization with Matillion and Snowflake: Improving Data Delivery and Access”, (Team Presentation: Brad Miller, Sridevi Potu), 2023 Below is a presentation given by my team at the Snowflake Summit 2023. This cloud data warehouse…
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MIT CDoIQ Symposium 2020: Doing More With Data
July 2020 Introduction In healthcare, data is both a vital resource and a profound responsibility. Each prescription filled, procedure performed, or diagnosis recorded generates information that, if aggregated and responsibly shared, has the power…
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Building a Customer Experience Program That Lasts
When I was asked to design an organization-wide customer experience (CX) improvement program, the most important lesson I learned wasn’t about which survey tool to use or which metric—NPS, CSAT, or CXi—was best. The…